Return & Refund Policy

At bevarabelleza.com, we aim to ensure complete customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

Returns are accepted only under the following conditions:

The product received is damaged

The product received is defective

The product received is incorrect

⚠️ Items must be unused, unwashed, and in original condition with tags and packaging intact.

2. Return Request Process

Customers must contact us within 48 hours of delivery

Clear photos or videos showing the issue must be shared

Return requests made after 48 hours will not be accepted

📧 Email for return requests: bevaracollections@gmail.com

3. Non-Returnable Items

Products damaged due to misuse or improper handling

Items purchased during sale or clearance (unless damaged)

Minor color variations due to lighting or screen settings

4. Refund Policy

Refunds will be processed only after the returned item is received and inspected

Approved refunds will be credited to the original payment method

Refund processing time may take 7–10 business days

5. Exchange Policy

Exchanges are allowed only for damaged or incorrect items

Replacement depends on product availability

If the replacement item is unavailable, a refund will be issued

6. Shipping Charges

Return shipping charges will be covered by Bevara Belleza only in cases of damaged or incorrect products

For all other cases, shipping charges are non-refundable

7. Cancellation Policy

Orders once placed cannot be cancelled after processing or dispatch

We reserve the right to cancel any order due to stock unavailability or quality issues (full refund will be provided)

8. Final Decision

All return, refund, and exchange requests are subject to approval by Bevara Belleza

Our decision will be final and binding

9. Contact Information

For any questions related to returns or refunds, please contact us:

📧 Email: bevaracollections@gmail.com

🌐 Website: bevarabelleza.com